Customer Journey Mapping in Lucidspark

Visualize the customer experience and de-risk your decisions

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About this course

A customer journey map is a diagram that illustrates how your customers interact with your company and engage with your products, website, and/or services. It visualizes the customer's experience with your brand step-by-step from introduction to point of sale. Learn how to leverage your customer journey map as a tool to align, synthesize, and present your findings, all in Lucidspark!

This resource includes a 5-minute video and accompanying support guide. 

For a better experience, you'll want to have: 

  • Google Chrome browser
  • A Lucid account
  • Headphones or speakers

Curriculum5 min

  • Navigating Lucid Training Labs
  • Customer Journey Mapping in Lucidspark 5 min
  • Feedback

About this course

A customer journey map is a diagram that illustrates how your customers interact with your company and engage with your products, website, and/or services. It visualizes the customer's experience with your brand step-by-step from introduction to point of sale. Learn how to leverage your customer journey map as a tool to align, synthesize, and present your findings, all in Lucidspark!

This resource includes a 5-minute video and accompanying support guide. 

For a better experience, you'll want to have: 

  • Google Chrome browser
  • A Lucid account
  • Headphones or speakers

Curriculum5 min

  • Navigating Lucid Training Labs
  • Customer Journey Mapping in Lucidspark 5 min
  • Feedback